OUR FAQ
Zoom & Teams Event Support FAQs
Zoom and Teams event support can include platform setup, meeting configuration, remote presenter testing, audio and camera checks, screen-sharing support, presentation management and live technical assistance. We tailor the level of support to your event and existing AV setup.
Yes. An experienced technician can manage Zoom or Microsoft Teams throughout your event, including presenter connections, screen sharing, meeting controls and technical troubleshooting while your event is live.
Yes. We can organise pre-event technical checks with remote presenters to test their microphone, camera, internet connection and platform access. This helps identify potential issues before the live event begins.
Yes. For conferences, webinars and panel discussions, our team can help coordinate multiple remote presenters. This can include speaker testing, waiting room management, presenter connections, screen sharing and technical support throughout the session.
Yes. Where suitable, we can integrate Zoom or Microsoft Teams with existing venue audio, cameras, displays and presentation systems. We can review the available equipment and recommend any additional AV required for reliable operation.
Yes. Our technicians can assist with PowerPoint presentations, videos, screen sharing and other event content. This helps ensure both remote participants and people in the venue see the correct presentation at the right time.
Yes. Technical rehearsals can be arranged before the event to test presenters, presentations, platform settings and AV connections. Rehearsals are particularly useful for conferences, webinars and events involving several remote speakers.
Yes. Having a dedicated technician means technical issues can be identified and addressed quickly without leaving your presenters to troubleshoot them. We can monitor platform connections, audio, video and presentation sharing throughout the event.
Yes. If you require cameras, professional conference audio, screens, streaming systems and complete venue production rather than platform support alone, NEXTGEN AV can provide a complete Hybrid Conference Setup tailored to your event.